Content
Introduction
It’s been a busy first half of the year as GfK and NIQ continue to integrate and seek innovative ways to combine our consumer panels, and our unique assets in media currency data, consumer goods, tech and durables panel research. We will, of course, keep you updated on progress.
In media measurement in particular, together we are responsible for numerous currencies for video, audio, and digital media in many markets, presenting many exciting opportunities.
In this issue of our newsletter however, we share some of the interesting projects we are working on beyond currencies. There’s news on the rollout of the new eDiary, our Content Insights Study in Singapore, insights from radio listening during Malaysia’s recent festive season, and updates on audience-level cookieless measurement in the Netherlands and Sinottica in Italy.
If you’re interested in finding out more, contact the authors of each article – you’ll find their details as you read on.
Thank you for your continued support and custom – we look forward to being part of the future of media audience measurement.
Introducing our new eDiary
We are excited to be launching our future-proofed, mobile-first electronic diary (eDiary). This updated multi-device compatible eDiary is active in Australia and New Zealand, capturing radio consumption behavior and other key insights from respondents daily during the week. Crucially, it has no adverse effect on the radio currency deliverables. In Australia, the eDiary is a key component of the Radio360 hybrid RAM model where it integrates various data sets to combine broadcast and streamed radio.
At GfK are we constantly looking at ways to enhance our respondents' experiences with our tools. We have been delighted with their feedback on the updated collection tool. The comments below are typical:
- “Your system is easy to complete. Thank you.”
- “I enjoyed doing this as it was easier to fill out than any other eDiary.”
- Thank you, a real pleasure to complete and makes you stop and think about radio stations.”
The eDiary is built on GfK’s Continuous Survey Solution (ConSSol) platform which enables easy adaptability for different markets and situations – including podcast listening, media consumption, and content appreciation.
As we continue to roll out the updated eDiary in other markets throughout 2024, we are always happy to discuss how the solution can be used to solve your challenges.
Radio insights from Malaysia’s festive season
The first report on the GfK Radio Insights survey, conducted three times a year, offers interesting insights into the radio listening behavior of Malaysians during the festive season (Hari Raya). Widely celebrated in Malaysia in mid-April, the survey reveals the significance of radio during the festive season, with the vast majority (97%) of average weekly radio listeners continuing to stay tuned during the festival and holiday weeks.
The findings prove that radio remains a constant companion throughout the year, including during the festive season. In fact, respondents claim that they tune in more during the celebration season for entertainment while traveling by car or on public transport, to hear festive songs, and for traffic updates. Radio’s engaging content continues to attract listeners who appreciate the medium for its music, information, and entertaining events. They also find out about sales promotions happening during the festival.
Evaluating content appreciation in Singapore
GfK Media Measurement Singapore has recently been appointed by the Infocomm Media Development Authority (IMDA), a statutory board in Singapore’s government, to capture and measure targeted audience consumption of media content across TV and digital platforms.
The Content Insights Study is an innovative data collection solution that gathers daily responses from a representative panel of 1,000 Singapore Citizens and Permanent Residents from all ethnic groups. The focus is on quality metrics and the impact of media consumption across programs broadcast on TV and digital platforms.
The online survey features an engaging user interface – complete with video thumbnails and channel logos – to enhance the user experience and ensure accurate feedback on programs viewed on the preceding day. We have recorded a strong response rate from our panelists, who are actively participating and enthusiastic about the study.
An online dashboard provides our client with detailed scorecards, analysis by socio-demographic segments, and insight into trends to enable our client to make informed strategic decisions. Feedback has indicated a high level of satisfaction, highlighting the relevance and importance of the insights provided.
GfK Sensic: Audience-level cookieless campaign measurement
- Assess how many impressions were generated by the campaign
- Understand which target groups were reached
- Evaluate vendors by allocating reach to each platform and assessing whether reach was achieved in the promised audience
- Model the incremental reach of walled gardens
Sinottica Future Map: Understanding the Italian view of the present and future
GfK’s Mara Galbiati spoke about our tool Sinottica Future Map at Linkontro, Italy’s biggest FMCG event. She posed the question, ‘With consumers spread across a fractured and polarized media landscape, can brands still connect with people effectively?’ She presented analysis from GfK’s Future Map, a visualization of Italian consumers' views of the present and the future.
Future Map shows the different "attitudes to the future" that can be found among the Italian population. It reveals a fragmented and evolving media landscape where different audiences are increasingly seeking content tailored to their specific needs. That content needs to be usable on different platforms.
To succeed in this environment, companies need to know their consumers inside and out, and then outline the best approach – and the right messages – to meet them throughout their journey and at the most appropriate touchpoints.